5 Easy Facts About Moon Palace Cancun reviews 2025 Described
5 Easy Facts About Moon Palace Cancun reviews 2025 Described
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Reply Hey Adriana, No, the Moon Palace doesn’t Use a dolphinarium they only provide tours with dolphins so you don’t have to worry about that. Hats off not to supporting this awful exercise, as a business we much too tend not to assist them mainly because of the moral implications. I hope that helps.
Reply Hey Julie, thanks to your form text. Definitely happy you relished the Grand. Energized to hear you’re pondering returning soon. Of course, you ought to be capable of buy every day pass into the grand together with your resort credit.
Possessing audited this hotel for accessibility, I'm able to safely and securely say that it's Among the most available inside the Riviera Maya.
Each individual in the pools at The Grand present a unique environment and range of functions. Whether you’re searching for a silent spot to chill out, a energetic pool with DJs and sporting activities, a family-friendly place, or perhaps a pool with bands and entertainment, you’ll locate it below.
They are stating the drinking water park is not open up and can’t ensure when Will probably be. Apparently, the water park are not able to open up on account of code violations and as the initial contractor has gone bankrupt, another contractor must re-design and re-Construct. This getting the situation, is it possible to ensure A technique or An additional In the event the h2o park within the Moon Grand is entirely open. Otherwise could you verify if they anticipate this being open?
$50 pesos daily is over sufficient, it equates to all around $two USD. It’s just a nice gesture rather than a thing You should do. You'll need revenue if you plan on going outside of the lodge.
I believe realizing that you've got high quality Alcoholic beverages and unrestricted drinks offered tends to make everyone far more calm and more unlikely to go overboard. This is certainly even real Along with the foodstuff. It is actually all high-quality which means you don’t come to feel like you might want to overeat or that they'll run out.
I'll be sure you pass on all of your current remarks regarding the food items and repair to our workforce below at PlayaDelCarmen.Com so we will organize a web-site inspection and advise our clients correctly. Your feedback is definitely noted.
Irrespective of whether they use it to clean your salad or even the ice for your beverages, the h2o will have been treated or will probably be bottled. Hope this helps to ease your problems.
Reply I had been thinking how do you recommend that you pay for the resort credit? Can we get dollars exchanged or make use of a debit or credit card? What can be your recommendation for what we carry for money?
The Moon Palace does offer the choice for Family Suites, which hook up a single king-mattress room with a single area which has two double beds. This is a fantastic choice for families that want much more living Room or have 3 young children.
We hope you have got a fantastic trip. Don’t forget about if you want any assistance arranging excursions or items to accomplish while you’re in this article we have been privileged to boast the very best rates so don’t wait to obtain back again in touch.
Moon Palace truly stands out for its Remarkable support. Each and every team member greets you by using a hello and is usually ready to support or answer any issues.
I requested to satisfy Using the pre-arranging crew as the constantly overlooked my requests plus they didn’t just take any responsibility in their Erroneous doings. They didn’t meet up with with me till the working day I left not to mention They simply ignored my e-mails right after when they said they would allow me to understand what the resolution was. Which kind of folks just disregard a shopper who’s upset and it is inquiring to generally be compensated for all the things that weren’t carried out correctly. I'd to hear it from my on website coordinator who wasn’t even associated with all this. How disrespectful for your visitors to just Believe you can disregard us and we would go away. How disrespectful to mention you fulfilled your deal when it read more wasn’t and you're thinking that you'll be able to just get away with it. I have asked on your GM’s Get hold of numerous situations and nevertheless am ignored. I'll carry on to jot down these reviews until someone from a resort usually takes accountability for producing what ought to have been a straightforward and enjoyable day a disaster. Women if you are seeking an uncomplicated and enjoyable destination to plan your marriage….LOOK Somewhere else